1. General Overview

These Terms & Conditions apply to all users of the website, including browsers, customers, vendors, and contributors of content.

We reserve the right to update, modify, or replace any part of these Terms at any time. It is your responsibility to review this page periodically for updates.

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2. Products & Services (Apparel)

FORGE DIGITAL TECHNOLOGIES PRIVATE LIMITED offers clothing and apparel designed for style, comfort, and quality.

• We strive to display product colors and images as accurately as possible; however, we cannot guarantee exact color accuracy due to device display variations
• All product descriptions and pricing are subject to change without prior notice
• We reserve the right to discontinue any product at any time

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3. Pricing & Payments

• All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise
• We accept secure payment methods including:
  • Credit/Debit Cards
  • UPI
  • Net Banking

Orders will be processed only after successful payment confirmation from our payment gateway partners.

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4. Order Acceptance & Cancellations

We reserve the right to refuse or cancel any order due to:

• Product unavailability
• Errors in pricing or product details
• Suspicious or fraudulent transactions

Cancellation Policy:

• Orders can be cancelled only before dispatch
• Once shipped, cancellation is not possible and the Return Policy will apply

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5. Shipping & Delivery

• Delivery timelines are estimates and may vary
• We are not responsible for delays caused by:
  • Courier partners
  • Weather conditions
  • Unforeseen logistical issues

Risk & Ownership:

• Risk of loss transfers to the customer upon delivery of the product to the courier partner

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6. Returns, Refunds & Exchanges

All returns, refunds, and exchanges are governed by our Returns & Refund Policy.

Customers are advised to review that policy for eligibility, timelines, and procedures.

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7. User Responsibilities & Conduct

You agree to:

• Provide accurate and complete information during purchase
• Use the website only for lawful purposes

You must not:

• Engage in fraudulent activities
• Violate any applicable laws or regulations
• Misuse the website or its content

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8. Intellectual Property

All website content including text, images, graphics, logos, and design elements are the property of
FORGE DIGITAL TECHNOLOGIES PRIVATE LIMITED
and are protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

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9. Limitation of Liability

We shall not be liable for any:

• Direct or indirect damages
• Losses or claims arising from the use of our website or products

Our maximum liability shall not exceed the amount paid by you for the product in question.

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10. Privacy & Data Protection

Your personal information is handled in accordance with our Privacy Policy.

We comply with applicable Indian laws, including the Digital Personal Data Protection Act (DPDPA), to ensure your data is protected.

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11. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in:
Noida / Gautam Buddha Nagar, Uttar Pradesh

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12. Grievance Officer

In compliance with the Information Technology Act, 2000 and Consumer Protection (E-Commerce) Rules, 2020, the Grievance Officer details are as follows:

Name: ChandraKant Misal
Designation: Grievance Officer

📧 Email: grievance@forgedigital.store
📞 Phone: +91 9582443657

Response Timeline:

• Acknowledgement within 48 hours
• Resolution within 30 days

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13. Contact Information

For any queries regarding these Terms & Conditions, please contact:

Company Name: FORGE DIGITAL TECHNOLOGIES PRIVATE LIMITED
GSTIN: 09AAMCD3121C1Z1

📞 Phone: +91 9582443657
📧 Email: support@forgedigital.store

📍 Registered Address:
Plot No. GH-01, FF-170, Gaur City Center,
Sector-4, Noida, Uttar Pradesh – 201318, India